FAQ

COMMON QUESTIONS

Q. )  What is RAW hair? 

 Bella Dime Hair Co. is a RAW hair extensions company based in Flint, MI specializing in RAW Indian hair. Raw hair is the most expensive because it is Ranked one of the Highest quality of hair in the world. Bella Dime is 100% RAW Human Hair (unprocessed) no chemicals, no mixed blends, no fiber, no animal hair is used to construct our bundles.  Each Individual piece comes from a separate donor. Our hair is hand selected and inspected by two quality control teams to ensure cuticles are intact and wefts superiorly strong. Its silkier, softer, thicker, last longer and overall its BETTER than the average bundle sold on the market.

Q. )  Does the hair shed?

 VERY MINIMUM shedding meaning (the hair will be never have a noticeable or drastic decrease in its density or volume. Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. After the second shampooing there should not be any shedding. Heat damage, over processing or lack of moisture and conditioner will cause shedding, so be sure to apply heat protectant before thermal use. Always let a licensed professional color your extensions and shampoo & condition once a week.

Q. ) Does the Hair Tangle?

Initially it does not to tangle. The hair will begin to tangle due to dryess if it needs to be shampooed and deep conditioned. Keep in mind this is raw hair so it should be treated as if it’s your own.

Q. ) How many much does each bundle weigh?

Each bundle is weighed at 90-100 grams which is equivalent to 3.1-3.5 oz. Because the bundles vary in weight, two bundles of the same inch could be different in weft lengths.  

Q. ) What textures do you offer?

Bella Dime Hair comes in a straight, natural wave, or curly texture. The color will range between a natural 1b and 2 (sometimes lighter). It does not always come in black.

If you want it Black/Jet black it has to be dyed or a semi permanent has to be applied to darken the hair to black. Our product is 100% RAW human hair and each individual piece comes from a separate donor, we can not guarantee hair color.. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color we will not consider that a defect and we will not grant an exchange.

Q. ) Can I have my Bella Dime hair dyed/colored before having it shipped to me?

We do not color bundles before shipping. The customer is responsible for finding a licensed stylist to color the hair for them once they receive it.

Q. ) How many bundles do I need?

We suggest : Length 14-16" Inches - You Need 2 bundles Or More....Lengths 18-24" inches You Need 3 bundles Or More..... Lengths 26-30" You Need 4 bundles or More.

These suggestions are based upon installs with lace closures and frontals as well.

Q. ) Can Bella Dime hair be dyed?

Bella Dime hair is 100% RAW Human Hair therefore it can be bleached, rinsed, dyed all different shades and hues of blondes, browns, reds, even fruity colored tones such as purple, blue and pink (it is STRONGLY SUGGESTED that a licensed professional color it for you).

Q. ) If I straighten my  Bella Dime hair will it revert back to it natural state after I wash it?

The hair textures are natural patterns so after heat has been applied to it the extensions will be trained to stay straight and the tight pattern WILL NOT come back completely unless properly washed and conditioned. If you purchase these textures I suggest you wear them in its natural state First and then after you are tired of wearing it naturally Curly/wavy then apply heat for a different look.

Q. ) How long does Bella Dime hair last?

Bella Dime hair is raw Indian single donor temple hair straight from the donor and with proper care and maintenance Bella Dime extensions can be reused and reinstalled from 1 year (minimum) to 3-5 years. It is inevitable that some of the Hair will get cut when your beautician styles the hair so when it's time to reinstall the hair I suggest you purchase one new bundle to add in; to take place of the shorter pieces you wont be able to reuse such as cut bangs or short layers.

Q. ) How often can I wash my Bella Dime  Hair?

You Can wash your Bella Dime hair as often as you like. I suggest you cleanse the hair once a week with sulfate free products to keep the hair silky, nourished, soft and manageable. Avoid using tea tree and mint shampoos as they can cause your extensions to matte when shampooing. Try to use products designed to detangle and moisturize, smooth, shine and protect against split ends.

Q. ) Can I blow dry my Bella Dime extensions?

Yes you can blow dry your RAW extensions but it isn't the Best thing to do for the longevity of the hair. As we all know applying a lot of heat can not only damage your natural hair but your extensions as well. You want to limit the amount of heat you apply to your extensions.  The preferred method for drying RAW hair is to let it Air dry or sit under an over head dyer. In cases where you may not have enough time to let it hair dry. Blow dry until it is damp and then finish blow drying the hair completely on cool setting. 

Q. ) Should I seal my wefts?

Sealed wefts are optional, not mandatory. We maintain a very high level of quality assurance and our wefts are doubled stitched to minimize shedding little to none. 

Q. ) Do you offer  refunds and exchanges?

YES,(EXCHANGE ONLY NO REFUNDS) we are pleased to offer a EXCHANGE policy on unopened hair extensions within SEVEN (7) DAYS within you receiving your order. Hair can not be opened or tampered with if wanting to exchange.

You must contact us first before exchanging your package at 810-624-9385 During Business Hours within the seven (7) day return period. All Bella Dime Hair Extensions must be shipped back unopened in it's original packaging and the packaging must not be defected in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer exchanges if the Bella Dime hair seal on the bundle has been broken!

I will grant a exchange  for items that are  returned in the same condition as it is when you received it, with the miink seal in tact. For example, if you order hair from us and when you recieve it, you no longer need it.. You will be asked to send pictures of the hair to 8106249385 to be approved for a refund.  If the pictures of the condition of the bundles are approved for a refund,  I will gladly accept a return for items that can be restocked and resold. You have 7 days to return it for a full refund excluding shipping fees. For the curly hair, I will Not grant a refund if the curls of the hair hair has been fingered combed, pulled apart, manipulated (frizzy).  

I will not refund or exchange any hair that has been worn, installed, dyed, cut or made into a wig.   

The return address is :

Q. )  Do I have the option to "Pick up" my order in person if I order online?

 Once you have made a purchase online, you do not have the option to pick it up. The order has to be shipped so that I can provide tracking numbers to protect the seller. I need proof of delivery for every transaction. 

Q. ) Is there a location where I can purchase/pickup Bella Dime Hair?

No. Bella Dime Hair is sold strictly online at Belladimehair.co

Q. ) Can Bella Dime blend with my natural hair even though its so silky?

 Bella Dime hair can blend with every texture of hair from every ethnicity. If you don't feel your hair will blend or it isn't long enough to blend we sell closures & frontals made of the same great quality as our Bella Dime Bundles.

Q. ) What if I receive my order and its missing parts or incomplete?

Email us at Belladimehc@gmail.com or text 8106249385 and subject the email “URGENT MISSING PARTS!”

FYI: This company does not provide wholesale.

* I hope this page was very helpful. If you have a question that hasn't been answered please submit them to Belladimehc@gmail.com